Privacy Policy

Who We Are

Universal TSCM Group (“we,” “us” or “our”) provides technical surveillance countermeasures (TSCM) and bug sweep services. Universal TSCM Group also operates as TSCM USA Group; both names refer to the same business, professional team, offices and contact information.

This Privacy Policy explains what information we collect through this website and when you contact us, how we use it, and the choices you have. Because our work involves sensitive matters, we treat every inquiry as confidential.

Information You Provide

When you submit a consultation request on this website, we collect the information you choose to enter:

• Your email address (required, so we can respond)
• Your name and phone number (optional)
• The type of inspection you’re interested in and your city or state (optional)
• Any message describing your concern (optional)

We also record which page of the website the request was sent from. If you call or email us directly, we receive the information you share in that conversation, such as your phone number, email address and the details of your situation.

Please share only what is needed for us to understand your request. If you believe your phone, computer or email may be monitored, contact us from a different device.

Information Collected Automatically

This website does not use analytics services, advertising trackers, social media pixels or tracking cookies, and it does not load fonts or scripts from third-party services. We do not build profiles of visitors.

Like any website, the service that hosts this site necessarily receives basic technical information when your browser requests a page, such as your IP address, browser type and the page requested. This information is used to deliver the website and keep it secure, not to identify or market to you.

How We Use Your Information

We use the information you provide to:

• Respond to your inquiry and discuss your situation
• Schedule, perform and follow up on inspections you request
• Keep records of our communications and services
• Protect the security of our website and prevent spam or misuse
• Comply with legal obligations

We do not use your information for advertising, and we do not add you to marketing email lists.

How We Share Information

We do not sell, rent or trade your personal information, and we do not share it for advertising.

We share information only as needed to operate our business and serve you: with the providers that host our website and deliver our email, who process it on our behalf; with members of our team who handle your request; when you ask us to, such as coordinating with your attorney or law enforcement about a finding; or when required by law, such as in response to a valid subpoena or court order.

How Long We Keep Information

We retain consultation requests and related communications only as long as reasonably necessary for legitimate business, legal and security purposes, subject to applicable law. These purposes include responding to your inquiry, providing and documenting the services you request, maintaining accurate business records, resolving disputes, preventing fraud or misuse, and complying with legal obligations.

We do not keep inquiries for a fixed period. How long we retain particular information depends on its nature, the purposes for which it was collected and any legal requirements that apply. When information is no longer reasonably necessary for these purposes, we delete it or retain it only in a form that no longer identifies you. You may ask us to delete your information, as described below; we will honor that request unless we are required or permitted by law to keep it.

How We Protect Information

Consultation requests are sent over an encrypted (HTTPS) connection and stored in access-restricted systems available only to our team. No method of transmission or storage is completely secure, but we take reasonable measures to protect your information and limit access to those who need it.

Your Choices and Rights

You may contact us to ask what personal information we hold about you, to correct it, or to delete it. We will respond within a reasonable time and may need to verify your identity before acting on a request. Depending on where you live, you may have additional rights under state privacy laws; we will honor those rights as they apply.

We do not sell or share personal information as those terms are defined under California law.

Children’s Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information to us, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page and update the effective date below.

Contact Us

Questions or requests about your information can be sent to:

Universal TSCM Group
Email: fedtscm@gmail.com
Phone: (888) 290-8726
1177 6th Avenue, 5th Floor, New York, New York 10036

Effective date: October 11, 2026